Player Safety

Responsible Gaming — Play Smart, Stay in Control

At bd100, gaming should always be entertainment — never a source of financial stress. This page outlines every tool, guideline, and support resource available to players across Bangladesh.

bd100 is strictly for players aged 21 and above. Minors are never permitted to register, deposit, or play on this platform. Age verification is mandatory at registration.

Section 1

Our Commitment to Responsible Gaming

Responsible gaming is central to how bd100 operates. The vast majority of our players in Dhaka, Chittagong, Sylhet, and across Bangladesh enjoy gaming as a relaxing pastime with no difficulties. For those who may develop concerns, bd100 provides practical tools, clear information, and direct access to support at any time.

bd100 promotes healthy play through player education, limit-setting features, and 24/7 live-chat support. We enforce a strict 21+ age policy and work continuously to ensure gaming on our platform remains fair, transparent, and enjoyable for everyone in Bangladesh.

ℹ️ Gambling involves real money and genuine financial risk. Never gamble with funds you cannot afford to lose. Treat gaming as entertainment, not as a source of income or a way to recover previous losses. If gaming is causing you stress or financial worry, use the tools and resources described on this page.
Section 2

Responsible Gaming Tools Available on bd100

All of the following tools are available to every registered bd100 player. Most can be activated directly from your account settings without needing to contact support. Where live chat is required, our team is available around the clock.

💰

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your bd100 account. Limits activate immediately. Reducing a limit takes effect right away; increasing one requires a 24-hour cooling-off period to prevent impulsive decisions.

📉

Session Loss Limits

Define the maximum amount you are willing to lose in a single session. When your threshold is reached, bd100 notifies you and prompts you to take a break or close the session, helping you avoid chasing losses.

❄️

Cool-Off Period

Temporarily suspend your account for a chosen period between 24 hours and 30 days. During a cool-off you cannot log in, deposit, or play. Your account and wallet balance are preserved and restored automatically when the period ends.

🚫

Self-Exclusion

A stronger, longer-term measure for players who need a complete break. Self-exclusion permanently closes your account and blocks re-registration for a minimum of six months. Contact live chat to activate this option.

📊

Activity Statements

Request a full record of your gaming activity — deposits, withdrawals, bets placed, and session durations — for any time period. Reviewing your statement helps you understand your actual spend and spot patterns worth addressing.

🔔

Reality Check Reminders

Enable on-screen pop-up reminders at intervals of 30, 60, or 90 minutes while actively playing. Each reminder shows your current session duration and net result, giving you the option to continue or end the session.

Section 3

How to Activate Your Responsible Gaming Tools

Setting up your responsible gaming protections on bd100 takes under two minutes. Follow the steps below to put the right controls in place before you need them.

  1. Log in to your bd100 account and open the main menu.
  2. Navigate to Account Settings and select the Responsible Gaming tab.
  3. Choose the tool you want — deposit limit, session loss limit, cool-off period, or reality check reminder — and enter your preferred values.
  4. Confirm your selection. Most tools take effect immediately. Any increase to an existing limit requires a mandatory 24-hour review period before becoming active.
💬 To activate self-exclusion, contact our customer support team directly via live chat. Self-exclusion cannot be reversed through account settings — it requires a direct conversation with our team to ensure it is handled with appropriate care.
Section 4

Self-Exclusion — A Complete Break Option

Self-exclusion is the most comprehensive responsible gaming measure on bd100. It is designed for players who have decided they need to stop gaming entirely — whether for financial reasons, mental wellbeing, personal circumstances, or on the advice of a professional.

When self-exclusion is confirmed, bd100 will permanently close your account, block any re-registration attempt using the same identity or mobile number, forfeit outstanding bonus balances, and hold your real-money wallet balance for return to your registered bKash or Nagad wallet upon verified request after the minimum exclusion period.

⚠️ Once self-exclusion is active, bd100 will not send you any promotional messages, bonus offers, or re-engagement communications for the duration of your exclusion. If you receive any such message in error, contact customer support immediately.

After the minimum six-month exclusion period, you may contact bd100 customer support to request account reinstatement. A mandatory 24-hour reflection period applies before any reinstatement is processed. bd100 will not actively encourage self-excluded players to return — reinstatement is always player-initiated.

Section 5

Recognising Warning Signs of Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. If several of the patterns below apply to your behaviour, consider using the tools on this page or seeking professional support. Awareness is the first step.

😰 Chasing Losses Gambling more to try to win back money already lost
💸 Overspending Regularly spending more on gaming than planned or affordable
🕐 Losing Track of Time Playing far longer than intended, unaware of hours passing
🤫 Hiding Activity Concealing gambling time or money spent from family or friends
😔 Emotional Distress Feeling anxious, irritable, or low when not gambling or after losses
🔄 Borrowing to Gamble Taking loans or using savings specifically to fund gaming sessions
🆘 If three or more of these signs apply to you, please reach out now. bd100 customer support is available 24/7 via live chat — we can activate self-exclusion or connect you with professional resources immediately.
Section 6

Tips for Playing Safely and Enjoyably

The great majority of bd100 players enjoy gaming as a fun, low-key activity with no issues at all. These practical habits help keep it that way.

  • Set a firm gaming budget before every session and stop when you reach it — whether you are winning or losing.
  • Treat any winnings as a pleasant bonus, not as expected income. Never use gaming to pay household bills or outstanding debts.
  • Take regular breaks during sessions. Step away from the screen, have some water, and give yourself time to reset mentally.
  • Never play when stressed, tired, upset, or under the influence of alcohol. These states impair judgement and increase the chance of poor decisions.
  • Keep gaming in balance with everyday life. Maintain friendships, family time, and personal hobbies outside of gaming.
  • Use your bd100 deposit limit and reality check tools proactively — setting them before you feel you need them is far more effective than trying to apply them after a problem has already started.
Section 7

Protecting Minors

bd100 enforces a strict 21+ policy. Players must be 21 years of age or older to register, deposit, or play any game on the platform. Age is verified during account registration, and bd100 reserves the right to request additional identity documents at any time. Any account found to belong to a person under 21 will be immediately suspended and all funds frozen pending review under our Terms and Conditions.

If you share a device with younger family members, we strongly recommend enabling parental controls on your device and ensuring your bd100 account credentials — including your registered mobile number and any PIN — are stored securely and not accessible to minors.

👨‍👩‍👧 Parents and guardians: if you suspect a minor in your household has accessed or registered on bd100, contact our customer support team immediately via live chat. We will investigate promptly, close any underage account, and return any real-money balance to the responsible adult's registered bKash or Nagad wallet. Every report we receive is taken seriously.
Section 8

Getting Help — Support Resources

If you are concerned about your own gambling behaviour — or about someone close to you — the following types of support are available. Asking for help is a sign of strength, and bd100 encourages every player to seek guidance whenever they feel it may be useful.

  • 🏥
    Mental Health Professional A licensed counsellor, psychologist, or psychiatrist can provide confidential support for gambling-related concerns. In Bangladesh, mental health services are available at government hospitals including Dhaka Medical College Hospital and the National Institute of Mental Health in Dhaka, as well as private clinics in Chittagong, Sylhet, Rajshahi, and Khulna.
  • 🤝
    Gamblers Anonymous (GA) Gamblers Anonymous is a peer support fellowship for people with gambling problems and their families, following a structured 12-step recovery programme. Meetings are held internationally and online. If you are in Bangladesh and want to connect with GA resources, our support team can help point you in the right direction.
  • 💬
    bd100 Customer Support Our team is available 24 hours a day, seven days a week via live chat. Whether you want to activate self-exclusion, set deposit limits, request an activity statement, or simply talk through a concern, we are here to listen and assist without judgement.

You can also reach bd100 support by email at [email protected] (plain text — not a clickable link). When contacting us about a responsible gaming concern, you do not need to share your account credentials — simply describe your situation and our team will guide you through the available options.

Play Responsibly

Know Your Limits — Play Within Them

bd100 is here to provide safe, fair, and enjoyable gaming for all players in Bangladesh. Have questions about our responsible gaming tools? Visit our FAQ page, or log in to your account and set your limits today.

View Frequently Asked Questions Log In to bd100