bd100 Terms & Conditions — Rules Governing Your Account and Play
Please read these terms carefully before registering or using bd100. By creating an account or placing a bet, you confirm that you have read, understood, and agreed to these terms in full.
Introduction and Acceptance of Terms
These Terms and Conditions ("Terms") govern your access to and use of the bd100 platform, including all gaming products, betting markets, account services, bonus programmes, and related services made available through bd100. These Terms constitute a legally binding agreement between you ("the Player" or "you") and bd100 ("the Platform", "we", "us", or "our"). By registering an account with bd100, logging in, or placing any wager or bet, you confirm that you have read these Terms in their entirety, that you understand them, and that you agree to be bound by them without reservation.
bd100 is an online gaming and sports betting platform designed and operated for the Bangladesh market. Our primary user base consists of adults aged 21 and above located in Bangladesh, and all content, payment options, sports markets, and customer support are tailored accordingly. These Terms are written in English because English is the operational language of the bd100 platform. If you access bd100 in the Bengali language, these Terms still govern your use — the Bengali rendering is provided as a convenience and the English version is the authoritative text in the event of any discrepancy.
Definitions
The following terms carry specific meanings throughout this document. Understanding these definitions will help you interpret the clauses that follow.
Eligibility and Registration Requirements
To create and maintain a bd100 account, the following eligibility conditions must be met at the time of registration and on a continuous basis for the duration of your account:
- You must be at least 21 years of age at the time of registration and at all times while your account is active.
- You must provide accurate, complete, and current personal information including your registered Bangladeshi mobile number during the registration process.
- You must not hold more than one registered account on bd100. Multiple accounts held by the same individual are subject to closure and forfeiture of any associated balances.
- You must be acting on your own behalf and must not register or operate an account on behalf of a third party.
- You must not be a current employee, contractor, or close associate of bd100 or any of its third-party game providers.
bd100 reserves the right to request identity verification documents at any point to confirm a player's eligibility. Failure to provide requested documents within a reasonable timeframe may result in temporary account suspension or permanent closure. Any wallet balance held at the time of closure may be subject to review before release.
Account Security and Responsibilities
Clause 4.1
Password and Login Credential Security
You are solely responsible for maintaining the confidentiality of your bd100 login credentials, including your registered mobile number and password. You must not share your password with any other person or permit any third party to access your account. bd100 will never ask for your password by phone, live chat, or email. Any activity conducted through your account using your login credentials is your responsibility, whether or not you personally authorised that activity.
Clause 4.2
Reporting Suspected Unauthorised Access
If you believe that an unauthorised party has accessed your bd100 account, or if you notice any suspicious transaction or balance discrepancy, you must notify bd100 customer support via live chat immediately. bd100 will investigate the matter and may temporarily restrict account access during the investigation period to protect your funds. bd100 cannot be held liable for losses arising from authorised use of your login credentials by a third party where you failed to notify us promptly.
Clause 4.3
Account Closure Requests
You may request closure of your bd100 account at any time by contacting customer support via live chat. Before your account is closed, any remaining real-money wallet balance will be processed for withdrawal to your registered mobile wallet, subject to identity verification requirements and the withdrawal processing timeframes set out in these Terms. Bonus balances that have not met the applicable wagering requirements will be forfeited on account closure.
Clause 4.4
Two-Factor Authentication
bd100 offers optional two-factor authentication (2FA) for registered accounts. When enabled, 2FA requires a one-time verification code sent to your registered mobile number in addition to your password at each login. bd100 strongly recommends enabling 2FA on your account, particularly if you access the platform from shared or public devices. Enabling or disabling 2FA is done through your account security settings after login.
Deposits, Withdrawals, and Payment Terms
bd100 processes deposits and withdrawals exclusively through Bangladeshi mobile wallet services. Accepted payment methods are bKash, Nagad, Rocket, and Upay. bd100 does not accept deposits via international credit cards, bank wire transfers, cryptocurrency, or any payment method not explicitly listed above. bd100 reserves the right to add or remove accepted payment methods at any time.
All transactions on bd100 are denominated in Bangladeshi Taka (BDT). The minimum deposit amount is ৳100. Withdrawals are processed to the same mobile wallet used for the most recent deposit unless a different method is requested and verified through customer support. All withdrawal requests undergo a standard review process. bd100 does not charge processing fees on deposits or withdrawals; however, your mobile wallet provider may apply its own transfer fees, which are outside bd100's control.
Accepted Payment Methods
bKash, Nagad, Rocket, and Upay. Deposits are credited to your bd100 wallet balance in under 10 seconds in normal operating conditions.
Withdrawal Processing Time
Most withdrawals are completed within 10 minutes of approval. Processing is available 24 hours a day, including public holidays. Complex verification cases may take up to 24 hours.
Minimum and Maximum Amounts
Minimum deposit: ৳100. Minimum withdrawal: ৳500. Maximum single withdrawal and daily limits are set per account tier and communicated within your account dashboard.
bd100 may delay or refuse a withdrawal if the associated account is under investigation for suspected fraud, bonus abuse, or any breach of these Terms. In such cases bd100 will notify the account holder through their registered mobile number or live chat within a reasonable period and communicate the estimated timeline for resolution.
Bonuses and Promotional Offers
bd100 offers a range of bonuses and promotional incentives to registered players. All bonuses are subject to the general terms below and any specific terms communicated at the time the bonus is offered. Where a conflict exists between general bonus terms and specific promotional terms, the specific promotional terms take precedence.
- Bonuses are credited to your bd100 wallet balance upon satisfying the triggering condition (e.g., completing a qualifying deposit of the required minimum amount).
- All bonus funds are subject to a wagering requirement before they or any winnings derived from them may be withdrawn. The applicable wagering requirement for each bonus is stated in the specific promotional terms.
- Bonuses are non-transferable, may not be exchanged for cash directly, and are valid only for the Player to whom they were issued.
- bd100 reserves the right to cancel any bonus, promotional credit, or associated winnings if bd100 has reasonable grounds to believe that a Player has engaged in bonus abuse, including but not limited to creating multiple accounts to claim the same bonus, collusion, or systematic exploitation of promotional terms.
- Bonus expiry periods apply. Bonus funds not used within the stated validity window will be forfeited automatically. Check the specific bonus terms for the applicable expiry period.
Gameplay, Fair Play, and Game Rules
All games available on bd100 are supplied by licensed third-party game providers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. Each game operates according to its own published rules, which are accessible within the game interface. bd100 does not alter the RTP (return to player) percentages or RNG (random number generator) outcomes of any game. All outcomes are determined solely by the certified technology of the respective game provider.
In the event of a disconnection or technical failure during active gameplay, bd100's system will attempt to complete the round using the last confirmed game state recorded on our servers. Where a round cannot be completed, the stake for that round will be refunded to your wallet balance. bd100 is not responsible for internet connectivity issues on the player's side that result in an interrupted session. If you believe a game outcome was recorded incorrectly, contact customer support within 72 hours with the relevant game round ID.
Certified RNG Technology
All game outcomes on bd100 are determined by certified Random Number Generator technology, independently audited by third-party testing laboratories. No outcome can be predicted, manipulated, or influenced by the platform or by any player.
Dispute Resolution for Game Results
If you dispute a game result, contact bd100 customer support within 72 hours of the round completing. Provide the game name, date, time (Bangladesh Standard Time), and round ID. bd100 will investigate and respond within five business days.
Prohibited Game Manipulation
Using automated bots, scripts, or software to play games on bd100 is strictly prohibited. Any player found using such tools will have their account permanently closed and any wallet balance forfeited. bd100 monitors for unusual betting patterns that may indicate automated play.
Prohibited Conduct
The following conduct is strictly prohibited on bd100 and may result in immediate account suspension, permanent closure, forfeiture of wallet balance, and referral to relevant authorities where applicable:
- Registering more than one account on bd100, whether under the same or a different identity, for the purpose of claiming multiple bonuses or circumventing account restrictions.
- Using fraudulent, stolen, or unauthorised payment methods, including mobile wallet credentials that do not belong to the registered account holder.
- Colluding with other players to fix outcomes, share strategies in real time during live casino sessions, or otherwise manipulate the result of any game or betting market.
- Attempting to launder funds through the bd100 platform by depositing and withdrawing without genuine gameplay activity, or any other form of financial manipulation through the platform.
- Providing false personal information during registration or verification, including misrepresenting your age, identity, or location.
bd100 employs automated and manual monitoring systems to detect prohibited conduct. If prohibited conduct is confirmed, bd100 will close the account with immediate effect, forfeit any wallet balance held at the time of closure, and may share relevant information with third-party fraud prevention services or law enforcement agencies where required by applicable law.
Responsible Gaming Commitment
bd100 is committed to promoting responsible gaming. The following tools are available to all registered players and can be activated directly from your account settings without the need to contact customer support:
- Deposit limits — set daily, weekly, or monthly caps on the total amount you may deposit into your bd100 account.
- Session loss limits — set a maximum loss threshold per gaming session, after which you will be prompted to take a break or end the session.
- Cool-off periods — temporarily suspend your account for a set period (24 hours to 30 days) to take a planned break from gaming.
- Self-exclusion — permanently close your account and request that bd100 block re-registration for a minimum period of six months. Contact customer support via live chat to activate self-exclusion.
Limitation of Liability
To the fullest extent permitted by applicable law, bd100's total liability to any Player in connection with their use of the platform shall not exceed the total amount of real-money deposits made by that Player during the 30-day period immediately preceding the event giving rise to the claim. bd100 is not liable for any indirect, incidental, special, consequential, or punitive losses, including loss of profits, loss of data, or loss of opportunity, arising from or related to a Player's use of the platform, even if bd100 has been advised of the possibility of such losses.
bd100 makes no warranty that the platform will be uninterrupted, error-free, or free from technical faults at all times. Scheduled maintenance windows will be communicated to players in advance where possible. bd100 is not liable for losses arising from platform downtime, game provider outages, mobile network disruptions, or any other technical failure outside bd100's direct control.
Amendments to These Terms
bd100 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, bd100 will make reasonable efforts to notify registered players via an in-platform notification displayed at next login, via a notice posted on this page, or via a message sent to the player's registered mobile number. It is the Player's responsibility to review the Terms periodically to remain informed of any changes.
Continued use of bd100 after the effective date of any amendment constitutes the Player's acceptance of the updated Terms. If you do not agree with any amendment, your remedy is to close your account before the amendment takes effect. You may request account closure at any time via live chat with customer support.
Contact and Queries
If you have any questions about these Terms and Conditions or about any aspect of your bd100 account, our customer support team is available 24 hours a day, seven days a week via live chat on the bd100 platform. For written correspondence, you may contact us by email at the address below. Please note that email support response times may be longer than live chat; for urgent account matters, live chat is recommended.
Support email (plain text — not a clickable link): [email protected]. Our support team is fluent in both English and Bengali and can assist with account, payment, bonus, and game-related queries in either language. Average live chat response time is under three minutes.
Questions Answered — Ready to Play?
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